At Co-ordinate, we are committed to delivering your orders quickly, safely, and transparently across India.

1. Order Processing & Dispatch

• Same-day dispatch: Orders placed before 12:00 PM IST (Monday–Saturday) are shipped the same day.
• Orders placed after 12:00 PM IST are dispatched the next business day.
• Our warehouse operates Monday to Saturday, excluding public holidays.
• Preorder items: If an item is marked as Preorder, the estimated dispatch timeline will be clearly mentioned on the Product Detail Page (PDP).

2.Domestic Shipping (India)

• Standard delivery time: 0–4 business days, depending on your location.
• Cash on Delivery (COD): Available for orders up to INR 10,000, with a flat fee of ₹90 per order.
• Tracking details are shared via SMS, Email, and WhatsApp once your order is shipped.

3.Courier Partners

We ship all orders through trusted delivery partners:

• Delhivery
• Shadowfax
• DTDC
• Blue Dart
• Amazon

This ensures faster, safer, and trackable deliveries across India.

4.Shows Delivered but Not Received

• If tracking shows “Delivered” but you haven’t received your package, please inform us within 3 days (72 hours) of the delivery update.
• As per courier company policies across India, no complaints can be raised after 72 hours of marked delivery.
• Co-ordinate will not be liable for claims made beyond this timeline.

5.Delays & Exceptions

While we aim to deliver within the promised time, occasional delays may occur due to:

• Weather conditions
• Public holidays
• Courier disruptions

In such cases, we will keep you informed proactively.

6.Contact for Shipping Queries

For any shipping-related assistance:
💬 WhatsApp Support: +91 99308 64760